Shipping Policy

Shipping Policy

We know how excited our customers are to receive their new candleholders, so all orders are packaged and shipped within 2 business day. Estimated delivery time and carrier varies by destination:

Shipping within the USA:

  • Standard: 10-20 business days with tracking, free shipping.
  • Expedited: 6-10 business days with tracking, delivered duty unpaid.

We ship all orders from China using a network of carriers including FedEx, USPS, UPS, DHL, and more. The carrier used to ship each order depends on a variety of factors and unfortunately we are unable to advise customers which carrier will be used in advance.

Please note all international orders (outside the USA) may be subject to customs fees and inspection in the destination country which may result in a charge and/or delivery delay beyond our control. Please check with your local customs office before ordering to determine if there are any additional costs. 

The shipping times above are estimates provided by the carrier and are not guaranteed.

Please note that due to COVID-19, orders may experience a delay in shipping and delivery. We appreciate your patience during this time.